Customer Care

Software companies simply can not exist unless they are responsive to the issues that occur with their products and services. Everyone in the technology industry is fully aware that technical implementations will encounter issues in some form and Optimum Path believes the way these issues are handled is an indication of the maturity of a solutions provider. Accurate, timely responses combined with direct communication and ownership of issues is the way to handle problems encountered with our deployments. If there are issues with our code or services then we take accountability for those problems and develop mitigation and resolution plans to quickly resolve these issues and return your operating environment to normal.

If you need to submit a support request or track an existing issue, then please Login to the Support Portal.

 

Partial client list includes:
Adelphia
Alltel
AT&T
BellCanada
BellSouth
BellSouth International
Charter Communications
Cincinnati Bell
Cingular
Comcast
Cox Communications
CTE
DSC Communications
Ericsson
GTE
MTS Allstream
PSINet
Rogers Communications
Sprint PCS
Telefonica
TimeWarner Cables & RoadRunner
Triton PCS
Verizon Communications, Inc
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Copyright 2007 Optimum Path Systems, Inc. All Rights Reserved.