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Customer Care |
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Software companies simply can not exist unless they are responsive to the
issues that occur with their products and services. Everyone in the technology
industry is fully aware that technical implementations
will encounter issues in
some form and Optimum Path believes the way these issues are handled is an
indication of the maturity of a solutions provider. Accurate, timely responses
combined with direct communication and ownership of issues is the way to
handle problems encountered with our deployments. If there are issues with
our code or services then we take accountability for those problems and
develop mitigation and resolution plans to quickly resolve these issues and
return your operating environment to normal.
If you need to submit a support
request or track an existing issue, then please Login to the Support Portal.
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| Partial client list includes: |
| Adelphia |
| Alltel |
| AT&T |
| BellCanada |
| BellSouth |
| BellSouth International |
| Charter Communications |
| Cincinnati Bell |
| Cingular |
| Comcast |
| Cox Communications |
| CTE |
| DSC Communications |
| Ericsson |
| GTE |
| MTS Allstream |
| PSINet |
| Rogers Communications |
| Sprint PCS |
| Telefonica |
| TimeWarner Cables & RoadRunner |
| Triton PCS |
| Verizon Communications, Inc |
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